Shipping policy

Shipping Policy

At Toyznme, we want your toys to reach you quickly and safely. Here’s what you can expect when shopping with us.

1. Shipping Locations
We deliver to most regions across India. Some remote or restricted areas may have limited service availability.

2. Order Processing Time
Orders are typically processed within 24–48 business hours. Orders placed during weekends or holidays will be processed on the next working day.

3. Estimated Delivery Timeline

• Metro Cities: 3–5 business days
  
  
• Tier 2/3 Cities: 5–7 business days
  
  
• Rural/Remote Areas: 7–10 business days
  
  

Delays caused by external factors such as weather, strikes, or courier issues may extend delivery times.

4. Shipping Charges
Shipping charges (if any) are calculated at checkout. Occasionally, we may offer free shipping on promotional orders or specific minimum values.

5. Shipment Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor its progress.

6. Failed Deliveries
If the courier is unable to deliver due to unavailability, reattempts may be made. Re-delivery may incur extra charges if the order is returned to origin.

7. Damaged or Missing Products
If your package is damaged or has missing items, report it within 24 hours of delivery along with photos. We will resolve the issue promptly.